The Employee Assistance Program, available at no cost to all Crew Members, their families, and household members, offers counseling services on a number of different topics including finances, stress management and health. Dedicated advocates are available to assess and develop a solution to help resolve your concerns.

Live assistance includes:

• Up to 6 face-to-face counseling sessions – either on-shore or by video chat
• In-the-moment support by phone – you can even reverse call so you are not charged for the phone call
• Work/life service referrals to local resources – attorneys, financial specialists and more

Connect with your EAP 24/7 through our website, email, by reverse calling or SMS text. For more information or to obtain your company code, visit Disney Cast Life or contact Human Resources.  

Web: Cigna.com/ieap 

Email: support@worldwideassist.co.uk

Phone: +44 208 987 6550

Contact your international operator and request that the charges be reversed or dial us direct and we will call you back.

Text: +44 790 934 1229

Please include your name, country location, and phone number where you can be reached.