Submit a request

For questions related to your hours, pay, or future contract dates, please speak with your Leader onboard.

For questions related to your schedule or pay, please speak with your Leader.

As a reminder, booked travel itineraries are available in Crew Compass on the "My Travel" tab. Preferences can be submitted through the designated forms on Form Central. Please see the resources on this site for FAQs about travel policy. If you are currently traveling and experiencing challenges, please select "Delays While Traveling". For all other schedule or contract-related questions, please select the "Assignment Details" option above.

I confirm that my home address has not changed. The airport listed below is the closest and most convenient to my home address. Any changes in home address will be submitted in Workday. Please see Form Central on this page for a link to complete this submission if needed.

Please provide the airport code and the name of your preferred home airport, for example: MCO - Orlando International Airport.

Please enter your Crew Member ID number, which is also known as your personnel number (PERNR).

A Procurement Ally is an approved third-party hiring agency authorized to recruit for Disney Cruise Line.

Please select the Procurement Ally or Recruiting Agency that is assisting you.

Please know that your request will be taken into consideration based on operational need and a contract change is not guaranteed.

Crew may be responsible for additional costs associated with a contract date change.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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