DCL Contacts
In you need additional assistance while you are traveling:
- Should you experience a travel emergency or need urgent assistance while en-route to your location, please call the DCL Crew Emergency phone at (407) 566-6999 or email DCL.Crew.Travel@disney.com for further assistance.
- If you need non-urgent assistance during the hours of 8:00am-5:00 p.m. EST Monday-Friday, please contact us using the following link:
Click here to contact Crew Logistics.
Crew Medical Services
If you are needing to renew your Medical Documentation - Click here to download the Physical Examination Information form.
Once the medical exam is complete, Crew Members must log in to the SeaCare Crew Health Portal to upload their documents for review. Review this guide for instructions on how to set up a new account.
Please note: Physicians or clinics who are already a SeaCare provider are able to upload documents on the Crew Member’s behalf to the Sea Care Provider Portal.
If you have questions for the DCL Medical Services team, please email: DCL-Crew.Medical.Services@disney.com
Be Well
We care about your health and wellness and recognize that quarantine onboard the ship or on the Castaway Cay is not an easy process. DisneyBeWell.com provides health and wellness resources, such as exercises to stay active, that you will be able to access during quarantine in your cabin.
Employment or Income Verification
Learn how to request an employment or income verification letter.
Belong
Diversity and inclusion reminds us all that we belong:
Please explore the rest of the site for more important information.